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Privacy Policy of Alliance Fruit

Effective Date: October 2024

At Alliance Fruit, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect and process the following types of information:

Personal Information:  This includes your name, email address, phone number, and any other details you provide when you contact us or use our services.

Non-Personal Information: We may also collect non-personal information about your interactions with our website, including IP address, browser type, pages visited, and the time and date of your visit.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support.

  • To process orders and manage your account.

  • To send you marketing communications, including newsletters and promotions, if you have opted in to receive them.

  • To analyze website usage and improve our services and website functionality.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand how you use our website. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or providing services to you, as long as they agree to keep your information confidential.

Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

You have the right to:

  • Request access to your personal information that we hold.

  • Request correction of any inaccuracies in your personal information.

  • Request deletion of your personal information, subject to certain exceptions.

  • Withdraw your consent for us to process your personal information at any time, where applicable.

 

To exercise any of these rights, please contact us using the contact information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

 

Alliance Fruit

Farm Moriah, R531, Hoedspruit, 1380

Limpopo, South Africa

Email: info@alliancefruit.co.za

Phone: +27 (0) 83 642 8089

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